In alignment with our commitment to transparency and integrity, we want to clearly disclose that product prices and descriptions may vary on the websites of our retail partners.
We encourage you to visit the retailer's site directly for the most current images, products, prices, and descriptions.
It's important to us that you're informed Zeppy may receive compensation for some listings featured on our site.
Additionally, we want to be upfront about our use of affiliate links; our affiliations, including but not limited to the eBay Partner Network, support our mission to provide valuable content and offerings to you.
There are 4 reasons that we could accept product returns:
1) Unsatisfied with product
Please let us know as soon as possible if you are not satisfied with your purchase. Once your purchase arrives at your delivery address, you must inform us within 10 days if you would like to return it and obtain a refund. A refund will only be made if the goods are returned to us in the same condition as they were when shipped to you. You will be responsible for the return shipping costs.
2) Product damaged or lost in Shipping
If the goods appear to have been damaged in shipping, you have 48 hours to notify us. Please send pictures of the damage. If we agree, acting reasonably, that the goods were damaged before delivery we must follow the below stated steps:
- Our company will make a claim with the shipping/postage agent. - Shipping/postage agent will check details and submit a report to our company. - If shipping/postage agent agrees that the damage was done during shipping we will refund cost of the product to you. - Before amount is refunded product must be sent back to our company. If damage claim is accepted our company will pay for any return shipping costs.
3) Delivery delays due to local country Customs process
If you decide to return the item due to delays in customs clearance or if you refuse collection of item any refund will not be issued until the item has been received by our company. A refund will only be made if the goods are returned to us in the same condition as they were when shipped to you. You will be responsible for the return shipping costs.
4) Product is not as listed
If the goods appear to be different from the listed product, you have 48 hours to notify us. Please send pictures of the product and a copy of the invoice/listing details. If we agree, acting reasonably, that the goods are different from the listed item we will cover the costs of retur
Disclaimer: Prices and descriptions maybe different on retailers sites, please check the retailers website for the latest images / products / prices and descriptions. Zeppy maybe compensated for some of these listings.
When you click on links to various merchants on this site and make a purchase, this can result in this site earning a commission. Affiliate programs and affiliations include, but are not limited to, the eBay Partner Network.
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